NH Prague Knowledge Centers is honored to present an exclusive ITIL® webinar series featuring David Billouz, renowned ITIL® expert trainer, ITIL® Master, co-author and ITIL® Ambassador in the Czech Republic. This FREE 4-part series is designed to enhance your understanding and application of ITIL® within your organization. Each session will cover essential aspects of ITIL®, from foundational principles to practical implementations and career growth opportunities.
Getting ITIL® to Work for You
OCTOBER 10, 2024 | 16:30 - 17:30 CET
ITIL® helps us to consider all aspects of our organization to define solutions and services that will make the greatest impact.
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Growing Your Career with ITIL®
OCTOBER 24, 2024 | 16:30 - 17:30 CET
ITIL® adds dimensions that give you the edge – whether you are a technology specialist or a professional service manager.
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What is ITIL® & What Does it Do?
SEPTEMBER 12, 2024 | 16:30 - 17:30 CET
Many organizations and jobs require ITIL® certification – but few say why. To find out, this webinar starts at the beginning.
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ITIL® is All About Value!
SEPTEMBER 26, 2024 | 15:00 - 16:00 CET
ITIL® can change the way your organization thinks about technology, and your job, for the better.
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About David Billouz
David Billouz is a renowned ITIL® expert trainer, ITIL® Master and ITIL® Ambassador in the Czech Republic, and ITIL® Maturity Model Assessor and P3M3 Assessor. He has co-authored ITIL books, including “ ITSM Value Streams: Transform opportunity into outcome”. He has worked in the field as a trainer, practitioner, consultant and business executive for over 3 decades. David has also created European Service Desk located in Central Europe for users from Swizterland and Austria. Today he is partner at NH Prague Knowledge Centers.